Categories of price types
Price types are divided into seven main groups:
- Prices: Events
- Prices: Cross sell
- Prices: Voucher [check the products manual for more information]
- Prices: Donation [check the donations manual for more information]
- Prices: Insurance [check the products manual for more information]
- Prices: Membership [check the products manual for more information]
- Prices: Merchandise [check the products manual for more information]
A price type will automatically appear in the right group if it is linked to an item in your ticketing system.
For article/voucher prices, make sure you use the right settings within your ticketing system.
Visibility
A price type has two visibility statuses.
When a brand new price type is imported from your ticketing system it will always be imported as a conditional price, which means it will not be visible anywhere on your website. If you want to show a price type to the general public, set the visibility to "always" in the price type module.
Conditional visibility
Conditional visibility is a mechanism that allows some price types to become visible when a certain condition is met. This mechanism only works for events.
NOTE: It is not possible to use conditional prices in combination with products or cross-sells.
Conditional price types can become visible during one of the following situations:
- Discount codes
When creating a discount code, you can choose to use the conditional price in the promotion. All conditional prices can be selected in the "Discount codes" module. Only after the correct code has been filled in on the website during the check-out, the price type will become visible and available for booking. - Bundles
When creating a bundle, you can choose to use the conditional price in the bundle. All conditional prices can be selected in the "Bundles" module. After selecting one or more events from a bundle, the bundle price will be shown in the order process. - Privilege
A privilege will only unlock a price type for visitors with a specific visitor tag (like "Friend"). - Payment link
With a payment link, conditional prices will also be shown.
New imported price types are automatically set to conditional to hide them immediately.
Good to know: For websites without integrated ticketing, newly imported prices are automatically set to always.
The conditional options do not apply.
Maximum per price type
Each price type can have its own maximum. If this is set, the selection options are immediately limited and a message in the seat selection is shown if the maximum amount of selectable seats for that specific price type has been reached.
Another example: for streaming tickets you want to guide people to buy just one ticket. 
There is also a global default maximum per price type. Usually we set this at 20.
A maximum can also be set up in the ticketing system, but in that case the website will not know anything about it. This means that visitors would still be able to choose more tickets on the website than they are allowed to in the ticketing system. Only when finishing the booking the visitor will see an error coming from the ticketing system. To avoid this, the maximum amount of seats per price type can therefore best be set in the 'Price' module of the Peppered Platform, to make sure all the constraints are shown to the visitor right from the start (while selecting the number of seats).
Step: with a step set on 2, visitors can book only 2, or 4, or 6... tickets at a time.
Advanced pricing: buy X tickets, get (a) ticket(s) for free / get a discount
Another price feature is the option to unlock a price type based on the amount of selected "standard" tickets. This enables you to offer a second ticket for free, or a third ticket for a discount price, etc.
For such a campaign, a special price type needs to be imported from your ticketing system first. Then look for this newly imported price type in the "Price type" module and set the visibility to "always".
The Activation threshold signifies the amount of "standard" tickets that needs to be selected first, before the special price type will be unlocked.
You can watch a detailed demo of this feature in this release webinar (from min 3:35 to min 24:10):
Good to know: the activation threshold does not work with conditional prices.
For instance, when a valid Bundle is unlocked, the selected bundle prices will not be counted towards the activation threshold.
You can include a min-max price range. This will have an impact on the dropdown showing prices on the production detail page and on the agenda. By not checking this box, you can decide to exclude certain prices, as can be seen in the picture below. The price "volwassenen" (14 euros) is still active and can be booked, but is not visible on the min-max price range.
Position of prices
To rank the various price types, you can drag a price upwards to show it at the top on the website, or to create a new order of ranking.
Importing prices
Websites with integrated ticketing will update prices automatically with each order.
For all websites with access to a Ticketing API prices can also be updated automatically periodically, even when the ticketing is not integrated.
New price types can be manually imported by using the "import" button in the price type module on the dashboard.