Service Portal

Productions and events 6

• How to display shows as suggestions on event pages
• How to set up a paid streaming video
• How to activate the Peppered waiting list
• How to fix orphaned events and reused box-office IDs
• How to set up an external sales URL for your event ticketing buttons

View all 6

Presale and peak sales 4

• Presale checkup
• How to organize a visitor friendly peak sale
• How to set up a queue during a presale or during a busy moment on the website
• How to set personal time slots (for early peak sale access)

Halls & seat selection 2

• How to set up a Covid proof seat selection
• How to check the set up of your hall on the website

Styling and layout 9

• Layout options of the text editor / HTML editor
• How to create a stylish button in text fields
• How to create an online brochure or a different type of programme overview of the agenda page or theme part
• How to add a sponsor footer and add logo's to it
• How to reveal and modify crops on a website page

View all 9

Prices, payments and order process 7

• How to set up a donation during the order process
• How to set up a donation on a dedicated page
• How to exclude a specific price type from overview
• Skip cart - optionally skip cart per production type
• Troubleshooting: Order error - 'booking failed' or 'fout bij inboeken'

View all 7

Pages and parts 4

• How to find different parts and add/change parameters
• How to embed video, music, podcasts and more on your website
• Overview of parameters in parts
• How does the search logic work in Peppered?

Mailings 3

• How to schedule newsletters with newsletter opt-ins
• Automated service email - how to pause/stop this feature
• Transitioning from Mailing Lists to Queries in your Mailings

Dashboard users, tools and modules 5

• How to log in to the dashboard using 2 factor authentication
• How to add dashboard users and/or change users' settings
• How to use the Special Access tool
• How to get access to your test website (.acc.peppered.com)
• How to set up reCAPTCHA V3, a user friendly solution

Third party services 4

• Cookie banner consent levels & the Google Tag Manager (GTM)
• How to set up the connection with your Google Tag Manager
• How to install Uitdatabank (BE clients only) (Dutch article)
• Google consent v2 and the cookie banner